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While many use cases achieve great results with our standard features, others can unlock even greater potential through deeper integration.

The Genow Platform Standard Features for an Immediate Efficiency Gain

High-quality answers to user questions on a use case level. Optimise the platform and use cases to the user’s needs to score a high value for your team. Cutting down the time users spend searching for information and performing tasks on the results. Even as a standalone solution, Genow ensures a great process fit and user experience right out of the box with powerful standard capabilities:
  • Quick Links: Provide one-click access to your most frequently used resources.
  • Guided Search: Helps users refine their queries and navigate complex topics to find the right answer faster.
  • Fallbacks: Ensure users always get a helpful next step, like contacting an expert, if a direct answer isn’t available.
  • Agents & Actions: Allow for more dynamic interactions and enable simple, automated tasks.

Customise the Platform to Suit Your Needs

In some use cases, you could perform an even higher value by connecting to other data systems or perform complex tasks in other systems. We’ve got you covered! Learn more about the following options and contact us in case of any questions:

Data System Connectors

Genow goes Agentic-First

Discover what’s coming up regarding agents. Use tools to connect to MCP Servers or other systems, perform complex tasks, create drafts, PowerPoints and more!

API


Dynamic Agent Branding

If your organisation uses multiple Agents for different entities or brands, Genow can automatically switch the platform branding when a user opens a specific Agent. This means the colors and logos adapt to match the active Agent’s organisational context - without requiring a new login. The branding switches automatically as soon as a user selects an Agent that has an organisational entity assigned. It remains active until the user switches to another branded Agent, resets it manually via their profile, or logs in with a different branding URL.
Dynamic branding requires an organisational entity (OrgID) to be configured for the Agent. Contact Genow to set this up.