> ## Documentation Index
> Fetch the complete documentation index at: https://docs.genow.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Escalate a chat thread to the support team

> Creates a dedicated service account with read-only access to the specified chat thread, generates a magic link, and sends it to the configured support email address.



## API Specification

The full API specification for this endpoint is available in the [documentation index](https://docs.genow.ai/llms.txt).